A recent study by OpenAI and the National Bureau of Economic Research found that just 30% of consumers utilise ChatGPT for work-related tasks.
According to the working paper, which was published in September in partnership with Harvard economist David Deming, 70 percent of people utilise artificial intelligence (AI) tools for personal use.
According to the report, ChatGPT serves as “both a productivity tool and a driver of value for consumers in daily life.”
The document stated that 1.5 million user questions were evaluated to determine how usage patterns had changed since ChatGPT’s launch in 2022.
According to the paper, the researchers used automated methods to categorise usage patterns while maintaining anonymity.
The report also revealed how the gender gap among consumers has “narrowed dramatically” over the years.
“In January 2024, among users with names that could be classified as either masculine or feminine, 37% had typically feminine names. By July 2025, that share had risen to more than half (52%),” the report reads.
The report also stated that the growth rates of AI tool adoption in low-income nations were four times greater than those in high-income countries.
Furthermore, the survey revealed that 49 percent of users use ChatGPT as an advisor, while 40 percent use it for tasks like writing, programming, and planning.
The remaining 11 percent of use scenarios include personal contemplation, exploration, and play, according to the survey.
In August 2025, OpenAI reached 700 million weekly users and introduced GPT-5, its most advanced and powerful model to date.